How to Permanently Delete your DHgate Account

Are you in search of the steps and procedures on how to Delete DHgate Account on your own without necessarily running to the computer center or friends for assistance?

If the above is the case then don’t bother because here is the right place where you can learn how to Permanently Delete or even deactivate your account at any point in time.

DHgate provides a one-stop solution for your online purchasing, from international logistics and payment to internet finance and customer services.

DHgate app features over a million Chinese wholesalers, 40 million products for sale, and has amassed 10 million buyers from 230 countries and regions.

Please Note: Deleting your DHgate account is only an option only for people who are absolutely sure they’re never coming back to DHgate and don’t mind the idea of starting from scratch in the event they do change their minds.

Below, are the steps on how to Delete DHgate Account.

How to Delete DHgate Account

For security reasons, you’ll need to delete your account while signed in to the app or web: 

1. Sign in to your account.

2. Once you log in to your account then scroll down to the HELP link which is given at the top right section once you scroll over to help a drop-down link will appear then click on CUSTOMER SERVICE.

3. On the Customer Service page click on the button MESSAGE DHGATE.

4. Once you click on Message Dhgate then a pop-up message will appear to click on the link CONTINUE TO MESSAGE DHGATE.

5. Now click on Registration and Account Issue then click on MANAGING MY DHGATE ACCOUNT will appear right below the registration and account issue button.

6. On Manage my DHgate then click on the link HOW CAN I CANCEL MY DHGATE ACCOUNT?.

7. Now click on the Message Dhgate link then you will redirect to the form page.

8. On the Message Dhgate page fill out details like Name and Email.


10. On Message Box type your honest reason to delete your account and then click on SUBMIT button.

How to Delete DHgate Account by Sending Email

1. Open your email account that is registered with the application.

2. Now compose an email and enter the email address


4. Now write an email regarding canceling your account and write your honest reason regarding deleting your account.

Delete Your Account via Online Chat

Go to the following URL “”.

On the contact us page click on the ONLINE CHAT button.

Once you click on the online chat button you will be redirected to a sign-in account.

Once you sign in to your account you will redirect to the online chat page.

Connect with the customer service support executive then tell him to delete your account.

Meanwhile, feel free to make your comment and contribution if you find any difficulty while Deleting your DHgate Account and we shall get back to you immediately.

Meanwhile, you can also share page links on your social media accounts so that others can also know about it. Thanks.

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